Refunds and Returns

 

Our Returns Policy

We have a 14 day returns policy from the date of you receiving your order. 

For any returns or queries please email us with your order number and the product(s) you'd like to return. We will also provide you with the returns address. Please email us at customerservice@shadelingerie.com

We reserve the right to refuse your refund or exchange if the items are not sent back to us in their original condition. 

 

Exchanges

If you need to exchange a product, please contact us at customerservice@shadelingerie.com with your order number and the details on your exchange. 

We reserve the right to refuse your refund or exchange if the items are not sent back to us in their original condition. 

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us at customerservice@shadelingerie.com